We want you to love your Todo Saludable products. If you're not happy with your purchase for any reason, contact us within 30 days of delivery and we'll give you a full refund of the product price — even if the bag has been opened or used.
How to request a refund
- Email us at Sales@todosaludable.com within 30 days of receiving your order.
- Include your order number and the product(s) you'd like refunded.
- We'll confirm your refund, usually within 2 business days. You don't need to send opened products back unless we ask.
Refund details
- Refunds go back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.
- Original shipping charges are not refundable.
- The guarantee applies to your first purchase of each product, one refund per product per customer.
Damaged or wrong items
If your order arrives damaged, defective, or incorrect, email us within 30 days of delivery with a photo and we'll send a replacement or a full refund, including shipping.